.ciapi-customer-message{background-color:#cce9ff}.ciapi-agent-message{background-color:#f3f2f1}.ciapi-agent-container{padding:16px 15px 0 15px;clear:both;overflow-wrap:anywhere}.ciapi-agent-message{max-width:80%;margin:0 auto 2rem auto;padding:0.5rem 1.3rem;border-radius:10px;line-height:1.4em;color:#0b0c0c;min-width:5em;position:relative;display:inline-block;background-position:center;background-repeat:no-repeat;background-size:100% 100%;text-align:left;page-break-inside:avoid}.msg-opacity{opacity:0}.ciapi-agent-message:focus{box-shadow:0 0 0 .3157894737em #fd0;border-width:calc(.3157894737em + 0.1em);outline:none;padding:calc(.8421052632em - 0.1em) calc(1.0526315789em - 0.1em)}.video-message{width:100%;height:100%;position:absolute;top:0;bottom:0;left:0;right:0}.iframe-wrap{position:relative;width:calc(100% + 40px);height:7rem;padding-bottom:60px;overflow:hidden;margin-left:-20px;margin-bottom:-16px;border-radius:15px;border:none;border-top-left-radius:0;border-top-right-radius:0}.timestamp-outer{page-break-inside:avoid}.ciapi-customer-message{background-color:#cce9ff}.ciapi-agent-message{background-color:#f3f2f1}.ciapi-customer-container{padding:16px 15px;clear:both;overflow-wrap:anywhere}.ciapi-customer-message{max-width:80%;margin:0 auto 2rem auto;padding:0.5rem 1.3rem;border-radius:10px;line-height:1.4em;color:#0b0c0c;min-width:5em;position:relative;display:inline-block;background-position:center;background-repeat:no-repeat;background-size:100% 100%;text-align:left;float:right;page-break-inside:avoid}.timestamp-outer{page-break-inside:avoid}.ciapi-system-container{margin-bottom:0.5em !important;clear:both}.ciapi-system-message{color:#505a5f !important;margin-left:10px;margin-right:10px;margin-top:1.2em !important;margin-bottom:1.2em !important;text-align:center;border-radius:1.0526315789em;border:.3157894737em solid #505a5f;line-height:1.4em;min-width:5em;padding:15px 5px}.c2cButton .fixed{width:200px;padding:10px;color:#fff;text-align:center;margin-bottom:0px}.c2cButton .fixed.ready{background-color:#00703c;font-weight:600;margin-bottom:0px;margin-top:1.25rem}.c2cButton .fixed.ready:hover{background-color:#005a30;cursor:pointer}.c2cButton .fixed.busy,.c2cButton .fixed.outofhours,.c2cButton .fixed.chatactive{background-color:#00703c;font-weight:600;margin-top:1.25rem}@media screen and (max-width: 640px){.c2cButton .fixed.ready{margin-top:1rem}.c2cButton .fixed.busy{margin-top:1rem;margin-bottom:0px}}@media screen and (max-width: 500px){.c2cButton .fixed.busy{margin-top:12px}}.c2cButton .anchored{width:200px;padding:10px;color:#fff;text-align:center}.c2cButton .anchored.ready{background-color:#008670}.c2cButton .anchored.ready:hover{background-color:#005A30;cursor:pointer}.c2cButton .anchored.busy,.c2cButton .anchored.outofhours,.c2cButton .anchored.chatactive{background-color:grey}#endChatPopup h2{margin-bottom:0.5em}#endChatPopup{animation-name:slideIn;animation-duration:0.25s}#endChatPopup{position:absolute;top:20%;left:5%;right:5%;width:auto;background-color:#fff;border:5px solid #0b0c0c;padding:1.5em 1.75em 0 1.75em;margin-top:2px;z-index:100002}#endChatPopup:focus{outline:3px solid #fd0}.backdrop{z-index:100001;position:absolute;top:0;right:0;bottom:0;left:0;background:rgba(0,0,0,0.6)}@media screen and (max-height: 350px){#endChatPopup{padding-top:0.2em}#endChatPopup h2{margin-bottom:0.2em}#confirmEndChat{margin-bottom:10px}#cancelEndChat{margin-bottom:10px}}#ciapiSkinContainer{box-sizing:border-box;background-color:#fff}#ciapiSkinHeader{background-color:#fff;border-bottom-color:#b1b4b6;border-bottom-style:solid;border-bottom-width:2px;display:flex;flex-flow:wrap;justify-content:space-between;flex-direction:row;padding:0.5rem 0}#ciapiSkinHeader .govuk-button,#ciapiSkinHeader>div{margin-bottom:0}#print .govuk-button--secondary{background-size:1em;background-color:#f3f2f1;background-position:0 50%}#print .govuk-button--secondary:hover,#sound .govuk-button--secondary:hover{background-color:#dbdad9}#print .govuk-button--secondary:focus,#sound .govuk-button--secondary:focus{background-color:#ffdd00}#sound .govuk-button--secondary{padding:10px 10px 5px;background-color:#f3f2f1;background-position:0 50%}#toggleSound{text-align:left !important}@media screen and (max-width: 320px){#print .govuk-button--secondary{padding:0.3em 0em}#sound .govuk-button--secondary{padding-left:0em;padding-top:0.3em}}#systemMessageBanner{width:100%;border-bottom:1px solid black;color:black;background-color:#cce9ff;text-align:center;padding:5px 0}@media screen and (max-width: 500px){#systemMessageBanner{padding:2px 0}}#ciapiChatComponents{display:flex;flex-direction:column}#skipToTopLink:focus{box-shadow:none !important;text-decoration:underline !important}#skipToBottom{margin-left:5px;margin-right:5px}#skipToBottomLink:focus{box-shadow:none !important;text-decoration:underline !important}::-webkit-scrollbar{background:#fff}::-webkit-scrollbar-thumb{background:#8f8f8f}.ciapiSkinChatTranscript{flex-grow:1;background-color:#fff;box-sizing:border-box;overflow:auto;padding:0;position:relative;border:4px solid transparent;position:relative;width:100%;scrollbar-gutter:stable}.ciapiSkinChatTranscript:focus{box-shadow:0 0 0 3px #fd0;border-color:#000;outline:none}.ciapi-customer-container{padding-bottom:44px !important}.skipToTopWithScroll{position:relative;bottom:0;margin-left:5px;margin-right:5px;clear:both}.skipToTopWithOutScroll{position:absolute;margin-left:5px;margin-right:5px;width:96%;clear:both;bottom:1.3rem}#ciapiSkinFooter{flex-grow:0;border-top:3px solid #0b0c0c;padding-top:1rem}#ciapiInput{width:69%;float:left}#ciapiInput textarea{height:4em;resize:none;margin-bottom:0}#ciapiSend{width:84px;float:left;padding-left:0.25em}#errorSummary,#errorQ1,#errorQ2,#errorQ3,#errorQ4,#errorQ5,#needed-error,#easy-error,#service-error,#score-error,#contact-error{display:none}.print-only{display:none}.timestamp-outer{clear:both}.ciapi-agent-message ul li{padding:5px 0}@media print{.govuk-grid-column-two-thirds{width:100%}.ciapi-customer-container{display:flow-root;width:100%}.print-overflow-visible{overflow:visible;border-bottom:0}.print-only{display:block}.govuk-header__container{border-bottom:none}.govuk-header__logo{display:inline-block}.govuk-header__content{display:inline-block}.timestamp-outer{margin-bottom:1.5em}.timestamp-outer:has(.ciapi-customer-container){display:flex;flex-direction:column;align-items:end;gap:0}.ciapi-customer-container,.ciapi-agent-container{padding:0 !important;margin:0 !important}.print-float-left{padding:0;margin-bottom:1em}.print-timestamp{margin:-1em 0 0 0}}#ciapiSkin{font-family:"GDS Transport", arial, sans-serif;font-size:19px;-webkit-font-smoothing:antialiased}#ciapiSkin #ciapiSkinMinimised{display:none}#ciapiSkin.minimised #ciapiSkinContainer{display:none}#ciapiSkin.minimised #ciapiSkinMinimised{display:block}#ciapiSkinContainer{border:4px solid;position:fixed;bottom:0;right:0;display:flex;flex-direction:column}@media print{#ciapiSkinContainer{position:relative;border:none;width:100%}}.ciapiSkinContainerStandardSize{max-height:40rem;height:100%;min-width:20rem;width:29rem}.ciapiSkinContainerLargerSize{max-height:57rem;height:100%;width:36em;min-width:30rem}#titleBar{width:100%;height:2.8rem;background-color:#0b0c0c;display:flex;flex-flow:wrap;justify-content:space-between;flex-direction:row;gap:1rem}#titleBar h2{color:white;margin-bottom:0.3rem}#ciapiSkinTitleBar{padding-top:0.7rem;font-weight:700;display:flex;margin-right:1rem}#ciapiSkinHeader{font-size:16px;border-bottom-width:2px}#ciapiSkinHideButton{width:100%;height:100%;padding:8px 13px 13px 0;margin:0;background-origin:border-box;border:none;background-color:transparent;color:white;cursor:pointer}#ciapiSkinHideButton:hover{background-color:#505a5f !important}#ciapiSkinHideButton:focus:not(:active):not(:hover){border-color:#ffdd00;color:#0b0c0c;background-color:#ffdd00;box-shadow:0 2px 0 #0b0c0c}#ciapiSkinCloseButton:focus{background-color:#ffdd00;text-decoration:underline;color:black}#printButton:focus{background-color:#ffdd00;text-decoration:underline;color:black}#toggleSound:focus{background-color:#ffdd00;text-decoration:underline;color:black}#accessibility-statement-link:focus{background-color:#ffdd00;text-decoration:underline;color:black}#ciapiSkinHideButton:focus{color:black;border-color:#ffdd00;outline:3px solid transparent;box-shadow:inset 0 0 0 1px #ffdd00}#ciapiSkinHideButton:focus .arrow{margin-left:15px;border:solid black;border-width:0 3px 3px 0;display:inline-block;padding:6px}#toggleSizeButton:focus{background-color:#ffdd00;text-decoration:underline;color:black}#ciapiSkinExpandButton .arrow{margin:25px 20px 0 0;border:solid white;border-width:0 3px 3px 0;display:inline-block;padding:6px;float:right}#ciapiChatComponents{height:calc(100% - 92px);width:100%}.ciapiSkinChatTranscript{height:300px;overflow:scroll;overflow-x:hidden;overflow-y:auto;padding-right:14px;padding-left:1em;position:relative}.ciapiSkinChatTranscript div{margin-bottom:0px;margin-top:0px}.ciapiSkinChatTranscript .info{text-align:center;color:#505a5f;padding:15px 5px;border-radius:1.0526315789em;border:0.3157894737em solid #505a5f;line-height:1.4em;color:#0b0c0c;min-width:5em}.ciapiSkinChatTranscript .info img{width:1.25em;vertical-align:bottom;padding:0 0.5em 0.2em 0}.ciapiSkinChatTranscript .skipToTopWithScroll{position:relative;bottom:0;margin-left:5px;margin-right:5px;clear:both}.ciapiSkinChatTranscript .skipToTopWithOutScroll{position:absolute;margin-left:5px;margin-right:5px;width:90%;clear:both}.ciapiSkinChatTranscript #skipToBottom{margin-left:5px;margin-right:5px}@media print{.ciapiSkinChatTranscript{height:calc(100% - 82px)}}#HMRC_CIAPI_Anchored_1{position:fixed;bottom:0;right:50px}#ciapiSkinFooter{padding:0.5rem 10px;margin-bottom:-42px}#ciapiInput{width:calc(100% - 100px);float:left}#ciapiInput textarea{height:62px;resize:none;margin-bottom:0px}#ciapiSkinHeader{padding:3px 0}#ciapiSend{width:81px;height:40px;float:left;text-align:right}@media screen and (max-width: 500px){#ciapiInput{width:calc(100% - 100px)}#ciapiInput textarea{height:40px;resize:none;margin-bottom:0px}#ciapiSkinFooter{padding:0.1rem 10px;margin-bottom:-39px}#ciapiSkinFooter label{margin-bottom:1px}#ciapiSend{width:81px}#ciapiSkinSendButton{padding:1px 10px 1px;line-height:1.1275;height:39px}#postPCSPageWrapper{padding:0.2em 1em 1em 1em !important}.govuk-panel{padding:0.1em}p,ul{margin-block-start:0.2em;margin-block-end:0.2em}}#accessibility-statement{float:left;padding-bottom:2px;padding-top:2px;height:19px;background-color:#eee;font-size:14px;position:absolute;bottom:0px;width:100%}#accessibility-statement a{padding-left:5px}#ciapiSkinMinimised{width:100%;max-width:400px;height:57px;position:fixed;bottom:0px;right:0px;background-color:#0b0c0c}#ciapiSkinMinimised #ciapiSkinRestoreButton{z-index:1000;width:100%;border:none;background-color:transparent;cursor:pointer}#ciapiSkinMinimised #ciapiSkinRestoreButton #logo-white{float:left;padding-left:0.6em;padding-top:0.3em}#ciapiSkinMinimised #ciapiSkinRestoreButton #logo-white img{margin:3px 0 0 0;height:42px;width:42px}#ciapiSkinMinimised #ciapiSkinRestoreButton h2{color:white;float:left;padding-top:0.8em;padding-left:0.6em}#ciapiSkinMinimised #ciapiSkinRestoreButton:focus{background-color:#ffdd00}#ciapiSkinMinimised #ciapiSkinRestoreButton:focus h2{color:black;text-decoration:underline}#ciapiSkinMinimised #ciapiSkinRestoreButton:focus #logo-white{float:left;padding-left:0.6em;padding-top:0.3em;margin:3px 0 0 0;height:42px !important;width:42px !important;content:url("../media/logo.png")}#ciapiSkinMinimised:hover{background-color:#505a5f}#postChatSurveyWrapper{height:calc(100% - 5px);width:calc(100% - 34px);overflow:scroll;overflow-x:hidden;padding-right:14px;padding-top:1em;padding-left:1em;border-top:2px solid #b1b4b6}#postChatSurveyWrapper fieldset.govuk-fieldset{margin-top:2em}#postPCSPageWrapper{height:calc(100% - 5px);border:0px solid red;border-top:2px solid #b1b4b6;padding-right:14px;padding:1em}@media screen and (max-width: 960px) and (min-width: 768px){#ciapiSkinContainer{width:100%;width:100%;max-height:40rem;border:none}#toggleSizeButton{display:none}}@media screen and (max-width: 767px){#ciapiSkinContainer{width:100%;height:85%;border:none;max-height:100%}#toggleSizeButton{display:none}#ciapiChatComponents p,#systemMessageBanner{font-size:16px}#ciapiSkinMinimised{max-width:90% !important;margin-right:5%}.ciapiSkinChatTranscript:focus{box-shadow:0 0 0 3px #fd0;border:solid #000 4px;margin-top:-2px;margin-bottom:0px;padding-left:9px;margin-left:3px;outline:none}}@media screen and (max-width: 640px){#ciapiSkinMinimised h2{padding-top:1.2em !important}}.ciapiSkinChatTranscript a:visited{color:#4c2c92}.ciapiSkinChatTranscript a:link{color:#1d70b8}.ciapiSkinChatTranscript a:hover{color:#003078}.ciapiSkinChatTranscript a:focus{outline:3px solid transparent;color:#0b0c0c;background-color:#fd0;box-shadow:0 -2px #fd0, 0 4px #0b0c0c;text-decoration:none}#skipToTopLink:focus{box-shadow:none !important;text-decoration:underline !important}#skipToBottomLink:focus{box-shadow:none !important;text-decoration:underline !important}#heading_chat_ended:focus,#legend_give_feedback:focus,#heading_end_chat_popup:focus{outline:0}.ciapi-agent-message:has(iframe.video-message){min-width:50%;padding-bottom:0 !important}@media only screen and (max-width: 768px){.ciapi-agent-message:has(iframe.video-message){min-width:80%}}.dropbtn{background-color:#0b0c0c;color:white;padding:6px 10px;font-size:16px;border:none;cursor:pointer}.dropbtn:hover{background-color:#505a5f}.dropbtn:focus{background-color:#ffdd00}.dropbtn:focus #menuText{color:black}.dropdown{position:relative;display:inline-block}.dropdown-content{display:none;position:absolute;background-color:#f1f1f1;min-width:320px;box-shadow:0px 8px 16px 0px rgba(0,0,0,0.2);z-index:1}.dropdown-content button{color:black;padding:12px 16px;text-decoration:none;display:block;border:none;width:100%;text-align:left;font-size:16px;background-color:#EFEFEF}.dropdown-content button:hover{background-color:#B4DDFF;cursor:pointer}.show{display:block}.arrow{margin-left:15px;border:solid white;border-width:0 3px 3px 0;display:inline-block;padding:6px}.down{transform:rotate(45deg);-webkit-transform:rotate(45deg)}.up{transform:rotate(45deg);-webkit-transform:rotate(225deg)}#menuButton{height:100%}#menuText{margin-bottom:0;color:white}@media print{.popup-print-float-right,.popup-print-float-left{padding:0;margin-bottom:1em}}

/*# sourceMappingURL=chat-ui-popup.css.map */