HM Revenue & Customs

What do I do if I have an AAD shortage and the fiscal authority in the destination EC country is satisfied that the shortage qualified for exemption of Excise Duty?

Provided the Member State of destination has annotated the returned AAD document to show that the loss qualified for exemption of Excise Duty, because either the loss was accidental or down to the nature of the product, you should complete the 'AAD returned with shortages' section as normal but enter 0.00 in the 'Duty owed' field.

A warning message will appear on the 'W1 Review & submit' page, however, as this is correct you may proceed to continue to submit your return.