Frequently asked questions

What is the ERS Service?
How do I enrol for the ERS service?
Are you having problems registering and enrolling?
What can I do in the ERS service?
When do I have to register non-tax advantaged schemes?
What details will I need to register my schemes?
How will I know if I've registered my schemes or arrangements successfully?
Will my data be secure?
Do I need any specialist software to use the ERS service?
Do I have to stay connected to the internet when completing my notification attachment?
Can I set up other users within my organisation to use the ERS service?
Can I authorise an agent to file my returns for me?
How do I make a reasonable excuse claim?
My reasonable excuse claim has been accepted but the number I was given doesn't work?