Can other people in my organisation use the PAYE for Employers Online Service on my behalf?
Yes. You can add administrators and/or assistants who will be able to access the PAYE for Employers Online Service on your behalf.
The person who first registers their organisation for online services is called an administrator. They can set up any number of their colleagues as administrators too. All administrators have equal rights and responsibilities in managing the organisation's online account.
An administrator can choose to give limited access to an online service to a colleague. For example, access could be given to someone who may be employed temporarily or is in a training period. You would set them up as an assistant. An assistant will be able to access the PAYE for Employers Online Service but will only have access to a very limited number of features.
To set up administrators or assistants, log in to the Government Gateway website with your User ID and password. Follow the 'Manage Administrators' or 'Manage Assistants' link from the left side of the screen.
Administrators can:
- file forms and returns
- receive helpdesk assistance (subject to security clearance)
- change their own name and email address details
- set up and remove administrators
- set up and remove assistants
- add other HMRC online services (for example, Self Assessment) to their registered account
- allocate and de-allocate clients (to other administrators or to assistants added to them)
- request a replacement User ID and/or password
Assistants can:
- file forms and returns
- receive helpdesk assistance (subject to security clearance)
- change their own name and email address details
