HM Revenue & Customs

What if I lose or forget my Scheme Administrator/ Practitioner ID?

If you've not fully registered (by completing stage 2 on the online registration process) for Pension Schemes Online and you've lost your Scheme Administrator or Practitioner ID, then you'll need to contact the Pension Schemes Services Helpline.

If you've completed the full registration process for Pension Schemes Online, you can view your Scheme Administrator or Practitioner ID, on screen. If you are using our online product simply login to your online service, choose 'Pension Schemes' and the Scheme Administrator or Practitioner ID will be shown in the top right hand corner of the screen.