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If you have a technical problem with the PAYE for Employers or Self Assessment online services please contact the Online Services Helpdesk.
For customers who are deaf or hearing or speech impaired: 0300 200 3603 (Textphone)
If you're calling from abroad please telephone: +44 (0)161 930 8445
If you have a technical problem with any of the VAT online services please contact the VAT Online Services Helpdesk.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone)
If you're calling from abroad please telephone: +44 (0)2920 501 261
For technical help with all other online services please follow the links below to find out who to contact.
Follow the contact us link to find out which helpline you need.
If you have a technical problem, please contact the VAT Online Services Helpdesk.
You can also call this number if you need information about the known facts required to enrol for the HM Revenue and Customs (HMRC) online services listed above.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
If you're calling from abroad please telephone: +44 2920 501 261
If you have a question about one of these online services you can send an email to HMRC - remember to include your VAT details for VAT online service queries and your warehouse ID for ATWD.
You can also email HMRC to request your effective date of registration for VAT.
By submitting information to HMRC using special internet based forms your message is secure, but the email reply to you, which will be sent over the internet, is not. Information sent by email over the internet is not secure and is at risk of being intercepted and read by people other than those it is intended for.
If the response to you contains any personal or confidential information HMRC will only reply to you by letter or telephone. If you have any doubt about the authenticity of an email you receive which claims to have come from HMRC please do not follow any links within the email, disclose any personal details or respond to it.
If you have a technical problem, please contact the Online Services Helpdesk.
You can also use this number if you have any questions about using HM Revenue and Customs Basic PAYE Tools.
For customers who are deaf or hearing or speech impaired: 0300 200 3603 (Textphone).
If you're calling from abroad please telephone: +44 (0)161 930 8445
If you are not sure what information to enter in your online forms or your query does not relate to an online service, follow the Contact us link to find out which helpline you need.
For advice on completing your Self Assessment tax return and general advice about Self Assessment, please contact the Self Assessment Helpline.
For customers who are deaf or hearing or speech impaired: 0300 200 3319 (Textphone).
If you're calling from abroad please telephone: +44 (0)161 931 9070
If you have a problem with your online form, please call the HM Revenue and Customs Charities helpline.
For all enquiries regarding registration, enrolment, activation and login problems on the Government Gateway and GOV.UK websites, please contact the VAT Online Services Helpdesk.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
If you're calling from abroad please telephone: +44 (0)2920 501 261
For enquiries about the Duty Deferment Scheme contact the Central Deferment Office.
For all enquiries about the classification of goods, please email the Tariff Classification Service at classification.enquiries@hmrc.gsi.gov.uk. For a quicker response include the additional information outlined in Customs Information Paper 27 (2015) and also detailed in the Classify imports and exports using the UK Trade Tariff guide.
For all enquiries about the eBTI application form, please contact the Excise and Customs Helpline.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
For all enquiries about registration, enrolment, activation and login problems on the Government Gateway and GOV.UK websites, please contact the VAT Online Services Helpdesk.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
If you're calling from abroad please telephone: +44 (0)2920 501 261
If you can't find the answer to your EMCS question on the GOV.UK website, the quickest and easiest way to get your technical or business questions answered is to ring the EMCS National Service Desk Helpline.
If you're calling from abroad please telephone +44 (0)300 575989
You can email the helpdesk at EMCS.Helpdesk@hmrc.gsi.gov.uk
HM Revenue and Customs' email facilities are a way of forwarding enquiries. They currently do not offer a secure route for sending personal/commercial information unless you are logged in to the Online Services.
For all enquiries about registration, enrolment, activation and login problems on the Government Gateway and GOV.UK websites, please contact the VAT Online Services Helpdesk.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
If you're calling from abroad please telephone: +44 (0)2920 501 261
For business and technical queries, please contact the Import Control System helpdesk.
You can email the Import Control System helpdesk at ics.helpdesk@hmrc.gsi.gov.uk
HM Revenue and Customs' email facilities are a way of forwarding enquiries. They currently do not offer a secure route for sending personal/commercial information unless you are logged in to the Online Services.
For all enquiries about registration, enrolment, logging into the system and reporting errors, please contact the VAT Online Services Helpdesk.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
If you're calling from abroad please telephone: +44 (0)2920 501 261
For all enquiries relating to Intrastat Trade Declarations, please contact the Intrastat helpdesk.
If you are calling from abroad +44 (0)3000 594231
If you need help using NCTS, please contact the NCTS helpdesk.
You can email the NCTS helpdesk at ncts.helpdesk@hmrc.gsi.gov.uk
HM Revenue and Customs' email facilities are a way of forwarding enquiries. They currently do not offer a secure route for sending personal/commercial information unless you are logged in to the Online Services.
For all enquiries about registration, enrolment, logging into the system and reporting errors, please contact the VAT Online Services Helpdesk.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
If you're calling from abroad please telephone: +44 (0)2920 501 261
For all enquiries about exports, please contact the National Exports Helpdesk.
Please note: After 4pm all queries should be directed to the Excise and Customs Helpline.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
For all enquiries regarding registration, enrolment, activation and login problems on the Government Gateway and GOV.UK websites please contact the VAT Online Services Helpdesk.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
If you're calling from abroad please telephone: +44 (0)2920 501 261
For general enquiries please contact the Excise and Customs Helpline.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
For all enquiries about registration, enrolment, activation and login problems on the Government Gateway and GOV.UK websites, please contact the VAT Online Services Helpdesk.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
If you're calling from abroad please telephone: +44 (0)2920 501 261
If you have already submitted an application form and you either wish to check its progress or have a specific query relating to your application then you should email Mineral Oils Relief Centre (MORC).
For general information about tax credits, please contact the Tax Credit Helpline.
For customers who are deaf or hearing or speech impaired: 0345 300 3909 (Textphone).
If you're calling from abroad please telephone: +44 (0)2890 538 192
When you contact HMRC please have your National Insurance number to hand.
Please note: Incoming and outgoing calls may be recorded for quality and security purposes.
If you suspect someone of committing tax credit / benefit fraud you can report them online to the Department of Work and Pensions (DWP). Follow the link below to report a benefit thief.
Report a benefit thief online on the DWP website
If you have difficulty validating a customer's approval number online, please contact the Excise & Customs Helpline.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
For all enquiries about registration, enrolment, activation and login problems on the Government Gateway and GOV.UK websites, please contact the VAT Online Services Helpdesk.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
If you're calling from abroad please telephone: +44 (0)2920 501 261
Businesses already registered for the scheme can email HM Revenue and Customs at: voes@hmrc.gsi.gov.uk Alternatively, please contact the VAT Helpline.
For customers who are deaf or hearing or speech impaired: 0300 200 3719 (Textphone).
If you're calling from abroad please telephone: +44 (0)2920 501 261
Please quote your scheme identification number in any enquiry.
HM Revenue and Customs' email facilities are a way of forwarding enquiries. They currently do not offer a secure route for sending personal/commercial information unless you are logged in to the Online Services.