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Accessibility statement for finding software for Making Tax Digital for VAT

This accessibility statement explains how accessible this service is, what to do if you have difficulty using it, and how to report accessibility problems with the service.

This service is part of the wider GOV.UK website. There is a separate accessibility statement for the main GOV.UK website.

This page only contains information about finding software for the Making Tax Digital for VAT service, available at https://www.tax.service.gov.uk/making-tax-digital-software

Using this service

This service helps you find compatible software for keeping digital records and submitting VAT Returns to HMRC. You can also find bridging software to connect non-compatible software (like spreadsheets) to HMRC systems.

This service is run by HM Revenue and Customs (HMRC). We want as many people as possible to be able to use this service. This means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • get from the start of the service to the end using just a keyboard
  • get from the start of the service to the end using speech recognition software
  • listen to the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the text in the service as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

This service is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Some people may find parts of this service difficult to use:

  • We use filters to help users find specific software. However, the filter headings are not currently viewable by assistive technology which means screen readers cannot jump to these filters.
  • The links to the various software providers doesn't make it clear they will take the user to the vendor's home page where users can read more information about the vendor's software products.

Reporting accessibility problems with this service

We are always looking to improve the accessibility of this service. If you find any problems that are not listed on this page or think we are not meeting accessibility requirements, report the accessibility problem.

What to do if you are not happy with how we respond to your complaint

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS), or the Equality Commission for Northern Ireland (ECNI) if you live in Northern Ireland.

Contacting us by phone or getting a visit from us in person

We provide a text relay service if you are deaf, hearing impaired or have a speech impediment.

We can provide a British Sign Language (BSL) interpreter, or you can arrange a visit from an HMRC advisor to help you complete the service.

Find out how to contact us.

Technical information about this service's accessibility

HMRC is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This service is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

We use filters to help users find specific software. However, the filter headings are not currently viewable by assistive technology which means screen readers cannot jump to these filters.

This doesn't meet WCAG 2.1 success criterion 1.3.1 (info and relationships).

We plan to add the code necessary to make the filter headings viewable to assistive technologies by November 2019. If we add new headings, we'll make sure they meet accessibility standards.

The links to the various software providers doesn't make it clear they will take the user to the vendor's home page where users can read more information about the vendor's software products.

This doesn't meet WCAG 2.1 success criterion 2.4.4 (link purpose in context).

We'll label these links to tell users where they go if they click on a link, for example: Visit software provider ABC Accounts Ltd (opens in a new tab). This will be done by November 2019. If we add new links, we'll make sure they meet accessibility standards.

How we tested this service

The service was last tested on 28 August 2019 and was checked for compliance with WCAG 2.1 AA.

The service was built using parts that were tested by the Digital Accessibility Centre. The full service was tested by HMRC and included disabled users.

This page was prepared on 19 September 2019. It was last updated on 19 September 2019.

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