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Accessibility statement for the HMRC Android app

This accessibility statement explains how accessible this app is, what to do if you have difficulty using it, and how to report accessibility problems with the app.

This page only contains information about the HMRC Android app, available at https://play.google.com/store/apps/details?id=uk.gov.hmrc.ptcalc&hl=en_GB.

Using this app

You can use the HMRC app to do things like check your next salary payment from your employer, check your next tax credit payments, find your tax code and find out how much Income Tax you should pay.

This app is run by HM Revenue and Customs (HMRC). We want as many people as possible to be able to use this app. This means you can use the built-in accessibility features on your device to:

  • invert colours and adjust contrast levels
  • increase the text size without the text truncating or overlapping
  • navigate the app using Switch Access
  • get around the app using Voice Access
  • listen to the app using TalkBack

We have also made the text in the app as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this app is

This app is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

There are no known accessibility issues within this app.

Reporting accessibility problems with this app

We are always looking to improve the accessibility of this app. If you find any problems that are not listed on this page or think we are not meeting accessibility requirements, report the accessibility problem.

If you are not happy with our response

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) or the Equality Commission for Northern Ireland (ECNI) if you live in Northern Ireland.

Contacting us by phone or getting a visit from us in person

We provide a text relay service if you are deaf, hearing impaired or have a speech impediment.

We can provide a British Sign Language (BSL) interpreter, or you can arrange a visit from an HMRC advisor to help you complete the service.

Find out how to get extra support from HMRC.

Technical information about this app’s accessibility

HMRC is committed to making this app accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This app is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we tested this app

The app was last tested on 4 May 2023 and was checked for compliance with WCAG 2.1 AA.

The app was built using parts that were tested by the Digital Accessibility Centre. The full app was tested by HMRC and included disabled users.

This page was prepared on 10 June 2021. It was last updated on 13 June 2023.

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